1. How do I place an order?

Simply browse our products → choose your favorite design or saree → select size/variant → click Add to Cart → proceed to checkout → enter your details → complete payment.

2. What payment methods do you accept?

We accept:UPI

• Debit/Credit Cards
• Net Banking
• Wallets
• (If available) Cash on Delivery

3. My payment was deducted but order failed. What should I do?

Don’t worry — sometimes bank or gateway delays cause this.
If payment is deducted but order not confirmed, please contact our support team with your transaction ID. We will resolve it quickly.

4. What are the shipping charges?

Shipping charges vary based on location and weight. The final shipping fee will be visible at checkout.

5. How long does delivery take?

Generally 4–7 working days depending on your pincode and courier availability.

6. Do you ship all over India?

Yes, we deliver across India.

7. How do I track my order?

After dispatch, you will receive a tracking link via SMS/Email.
You can click that link and track your parcel in real-time.

8. Can I return or exchange my product?

Yes — returns and exchanges are accepted as per our return policy.
Products should be unused, unwashed, and with original packaging.

9. How do I raise a return request?

Simply contact our support team with your order ID.
We will guide you through the return or exchange process.

10. When will I receive my refund?

Once we receive the returned product and complete the quality check, your refund will be initiated to your original payment method.
Refund time depends on your bank/gateway (generally 3–7 working days).

11. Are the product colors accurate?

We use high-resolution professional images, but slight color variation may occur due to lighting or screen brightness.

12. How do I choose the right size?

Each product page includes a size chart or measurement guide.
If unsure, feel free to message our support team.

13. Do you quality-check products?

Absolutely. Every single product passes a strict quality check before dispatch.

14. Do I need an account to place an order?

No — you can checkout as a guest.
But creating an account helps you:

• See order history
• Track orders faster
• Save addresses

15. Is my payment information safe?

Yes, 100%.
We use secure, encrypted payment gateways that follow industry safety standards.

16. What if my question is not listed here?

You can reach our support team anytime through the Contact Us page.
We respond within 24–48 hours.

17. Do you offer discounts?

Yes — ongoing offers are shown on our homepage or announcement bar.
Follow us on social media for updates.

18. What if the product is out of stock?

If an item is sold out, you can use the “Notify Me” option (if available) to get alerts when it’s restocked.

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📩 Need More Help?

We’re always here for you.
Visit our Contact Us page or message our support team — we’ll reply as soon as possible